Our Services

We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile and to your highest level of satisfaction. 

Digital

Digital Connectivity

Building a range of business cases to support improved connectivity across a range of authority and health services. 

CRM - Customer Relationship System

Building and testing a CRM system to capture all of the relationships between care homes, primary care and community service.

Project Management

Selecting and implementing smart sheets to support more effective project delivery within a small charity.

Website Review

During the Covid-19 incident
Methods used:
  • Product Owner (CPO)
  • Scrum (CSM)
  • Agile
  • Prince 2
  • Managing Successful Programmes (MSP)
  • Quality Improvement (QI)
Desktop computer displaying a video call with several people participating in an online meeting

Delivery Management

We build and work with teams to shape strategy and drive through delivery.  We don't write documents that sit on a shelf, we create space to allow people to build relationships accross organisations, teams and disciplines.  We ensure the right people are involved from the start, pull together evidence and data to feed into faciliated dicussions to create a shared understanding.  We create an environment which allows people to do their best work.  We have experience of a number of different approaches which means we can use the right tools to help you create a sustainable solution.
Methods used:
  • Product Owner (CPO)
  • Scrum (CSM)
  • Agile
  • Prince 2
  • Managing Successful Programmes (MSP)
  • Quality Improvement (QI)
Delivery management workflow

New for 2026

Microsoft Applications Training - Making the Most of Microsoft 365

When we are delivering transformation change, we often need cross‑functional teams to work collaboratively. Bringing people together from different parts of the organisation is essential for making progress, but it only works when they have clear ways of working and the right tools to support them.


Many organisations we work with already use Microsoft 365 every day, so people are familiar with some of the standard Microsoft functionality, and the applications are included at no additional cost, making it easy to get started. Whilst there are many ways to use these free tools, we share our learning about the best approaches we have found, and the training is peppered with examples of how we have used them to support our day‑to‑day work.



Microsoft 365 applications bring together a connected set of tools that work naturally with Outlook, SharePoint, Word and Excel. This familiarity makes it easier for people to adopt new ways of working, and because everything sits within your existing Microsoft environment, you do not need to manage separate access or worry about data security across multiple platforms.

Unlocking the Power of Microsoft Applications title slide

We have modules on:


Applications Overview which describes each of the applications in more detail and how they can be used to support day to day work


Teams sits at the centre, giving people one place to meet, chat, share files and keep work moving


To Do helps individuals stay organised, bringing together tasks from Planner, email and personal items


Planner supports groups with simple visual task boards


Whiteboard offers a flexible digital space for thinking, sketching and exploring ideas together rather than having to pay for Mural or Miro


Forms makes it easy to gather feedback or gather data to populate a list or streamline processes through surveys and quizzes


Lists provides a clear structured way to track information and workflows


Copilot builds on all of this, offering a quick and easy way to generate content, do research and reduce manual effort associated with meetings


Together, these tools create a powerful integrated environment that helps people work in a collaborative way, freeing up time for thinking and doing the work rather than providing updates and frantically trying to remember everything you need to progress.



Please contact us for more information.

Visual Facilitation Training

Develop confidence to use graphic techniques for personal organisation, in training & presentation, meeting facilitation and one-to-one work.  Use this innovative and creative approach to summarise and organise ideas, promote reflection, reduce barriers to communication, increase engagement and energise collaborative processes.
As an interactive approach for remote working, visual facilitation can be used to enhance on-line meetings, one-to-one sessions and team building events or as an effective personal tool to capture notes.

Methods used:
  • Public Course
  • Tailored Course for your organisation
  • Delivered online and in face-to-face sessions
    Visual facilitation benefits
    Graphics drawn on computer

    Learn quick, easy and effective drawing techniques fast!

    Drawing practice

    Learn at your own pace through face-to-face sessions.

    Online training methods

    Live online training sessions can be provided for groups or individuals via Zoom or Microsoft Teams.

    Present with drawings

    Present and communicate your ideas, record meetings and discussions, make your presentations stand out and easier to understand.

    Workshop Facilitation

    We can deliver one off workshops, a series or we can work with you to upskill your staff so they have the confidence and skills to successfully faciliate their own sessions.  We have many years of experience of working in different industries and organisations which means we can select the right tools to achieve your outcomes.  Those closest to the work often have the best understanding of the issues and solutions.  We design sessions to help everyone have space and confidence to find their voice and ensure people respectfully listen.  This approach helps to surface the best ideas. 
    Methods used:
    • Liberating Structures
    • Visual Facilitation
    • Lego Serious Play®
    • User Story Mapping
    Workshop Facilitation workflow
    Lego Serious Play workshop
    Workshops tools
    Group workshop
    Workshop outcomes